Privacy Policy

1. Introduction

Procurli ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our procurement automation platform and related services.

By using Procurli, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, company name, job title)
• Communication data from connected channels (email, WhatsApp, WeChat) as authorized by you
• Procurement documents (invoices, purchase orders, delivery notes)
• Supplier and vendor information you choose to process
• ERP and PLM data you connect to our platform

2.2 Automatically Collected Information

• Usage data (features used, actions taken, time spent on the platform)
• Device information (browser type, operating system, IP address)
• Log data and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Automate your procurement workflows as configured by you
• Process and reconcile documents (invoices, POs, delivery notes)
• Send service-related communications and updates
• Improve and optimize our platform
• Provide customer support
• Detect and prevent fraud or security issues
• Comply with legal obligations

4. Data Processing and AI

Procurli uses AI models to process procurement data and automate workflows. Important points about our AI processing:

• AI agents only access the data and contacts you specifically authorize
• We do not perform full inbox scanning or mix your data with external sources
• All AI-generated insights include traceability to original sources
• Human-in-the-loop validation is available for critical workflows
• Your data is not used to train general-purpose AI models without explicit consent

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With third-party vendors who assist in operating our platform (hosting, analytics, customer support)
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Legal requirements: When required by law or to protect our rights and safety
• With your consent: When you explicitly authorize sharing

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and audits
• Employee training on data protection
• Incident response procedures

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we will delete or anonymize your data within 90 days, unless retention is required by law or for legitimate business purposes.

8. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Request transfer of your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at saul@procurli.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Procurli after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Procurli
Email: saul@procurli.com